ICTs in Global Development (SIGGlobDev)

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Track Chairs

Narcyz Roztocki, State University of New York at New Paltz, Kozminski University, roztockn@newpaltz.edu
Piotr Soja, Cracow University of Economics, eisoja@cyf-kr.edu.pl

Track Description

Information and Communication Technologies (ICT) have a major impact on economic and societal development. Though developing, emerging, and transitional economies play an increasingly important role in the global market, mainstream information systems research continues to focus on the relatively small group of countries with highly developed economies. The business, social, and legal environments of less developed economies often mandate that ICT implementation and management apply different practices and models from those conceived and tested in highly developed countries. The intention of this track is to encourage more research and publications on ICT focused on developing and emerging markets and communities.

Thus, this track serves as a forum for research on the appropriate use and diffusion of information and communication technologies and associated management practices in the distinctive environments of developing, emerging, and transitional economies.

Mini-Track 1: IS Security and Privacy in Developing, Emerging, and Transition Economies

Ella Kolkowska, Orebro University, ella.kolkowska@oru.se
Miranda Kajtazi, Lund University, miranda.kajtazi@ics.lu.se

Today, organizations’ operations depend on reliable information and robust information systems (IS), thus preventing failure and managing a healthy status of information processes has become an important management issue. Organizations also need to build secure channels for information sharing to be able to engage in profitable global collaborations. Developing, emerging, and transition economies play an important role in such collaborations, but existing research puts little attention to the distinctive IS security and privacy issues in these environments. The different business, social, and legal environments of less developed economies might raise other IS security and privacy challenges and require new theoretical models and management practices than those known from the research to date. The purpose of this mini-track is to provide a forum to present and discuss theoretical models, methodologies, and empirical cases concerning the distinctive IS security and privacy issues in the context of developing, emerging, and transition economies.

Mini-Track 2: ICT and Global Development in Sub-Saharan Africa

Francis Kofi Andoh-Baidoo, University of Texas Rio Grande Valley, francis.andohbaidoo@utrgv.edu
David Asamoah, Kwame Nkrumah University of Science & Technology, dasamoah.ksb@knust.edu.gh

Sub-Saharan Africa is the larger of the two (Sub-Saharan and Arab) geopolitical regions of Africa. For many years, the African continent has been neglected in many ways including academics. However, a recent UN Outlook report indicates that several Sub-Saharan Africa countries have experienced better economic growth rates than those of the United States, Western Europe, and some Asian countries. Information and communication technologies (ICTs) are important enablers of the socio-economic development of Sub-Saharan African nations. Often, the implementation of ICT is more challenging than in more developed economies, and a high level of adaptability and creativity is required. The objective of this mini-track is to provide a forum to interested researchers for presenting and discussing these ICT issues specific to the Sub-Saharan African region.

Mini-Track 3: Leveraging Information Technology for Competitiveness in Emerging Markets

Jolanta Kowal, University of Wrocław, jolakowal@gmail.com
Tatjana Volkova, BA School of Business and Finance, Latvia, tatjana.volkova@ba.lv

The current level of information technology development becomes a significant part of business in emerging markets. The application of new unknown technologies affect business directly thus helping to improve its competitiveness by delivering innovative solutions in enterprises. It can be seen especially in the spheres of marketing, business and customer relationship management, enterprise resource planning, business intelligence, human resource management, delivering e-government and e-education. Leveraging information technology opportunities may lead not only to economic growth, but also to the human capital development, the well-being of societies in emerging economies, developing innovation economy and fostering social development. The objective of this mini-track will focus on leveraging information technology opportunities for increasing business competitiveness in emerging markets to encourage more research on this topic by providing platform to share research results, create new partnerships and get new ideas for further research.

Mini-Track 4: IT Governance in Emerging Economies

Małgorzata Pańkowska, University of Economics in Katowice, malgorzata.pankowska@ue.katowice.pl
Mariusz Grabowski, Cracow University of Economics, mariusz.grabowski@uek.krakow.pl

IT governance constitutes the most holistic approach for long-term IT/IS management. It refers to the harmonization of business and IT goals at all organizational levels through appropriate decision structures, governance mechanisms and organizational processes using various standards and frameworks. Applying IT governance concepts, methods and tools enables proliferation of proven approaches and thus allows for obtaining organizational, social and institutional efficiencies. This is especially vital today, when business requirements and demands are subject to significant changes and organizations, particularly those originating from emerging economies, face difficulties responding to those changes in a satisfactory way. Emerging economies may use IT governance concepts, methods and tools in order to better address information needs and achieve increased organizational control and progress more effectively and efficiently. The objective of this mini-track is to encourage more research on the subject by providing a forum for interested authors to disseminate their research, compare results and exchange ideas.

Mini-Track 5: ICT Issues in the Arab and Middle Eastern Countries

Mazen Ali, University of Bahrain, ali.mazen@gmail.com
Yousif Alhinai, Sultan Qaboos University, yalhinai@squ.edu.om
Fayez Alqahtani, King Saud University, fhalqahtani@ksu.edu.sa

Over the last few decades much of the Information Systems (IS) research has been focused on developed countries. While more recently there has been a noticeable increase in the number of IS studies in developing countries, these studies have mainly been specific to East Asian and Pacific countries. IS research in the context of Middle Eastern countries has been overlooked. Middle Eastern countries have witnessed a tremendous growth in Information and Communication Technology (ICT) development but research has been limited. These countries have different social, economical and cultural context compared to East Asian and other developing and developed countries. Better understanding adoption of ICT would help practitioners in the Middle East and be a valuable contribution to the IS field. Therefore, the objective of this mini-track is to invite IS professionals and academics conducting research on ICT in Middle Eastern countries to submit their work.

Mini-Track 6: ICT Collaboration in Cross-Organizational, International, and Global Settings

Maria Madlberger, Webster Vienna Private University, maria.madlberger@webster.ac.at

With growing integration of corporations, public authorities, non-profit organizations, project teams, and individuals in cross-organizational, international and global settings, ICT collaboration is becoming increasingly relevant. Cross-organizational and particularly global collaboration is much more complex than collaboration within one single organization. Critical success factors or challenges of ICT collaboration in such settings are, for example, different levels of ICT infrastructure, differences in business processes, cultural differences, legal regulations or the economic environment. ICT in cross-organizational, international, and global collaboration can facilitate collaboration and enable improved cross-organizational processes. On the other hand, ICT is also seen as a goal of cross-organizational collaboration. This mini-track focuses on conceptual and empirical research that contributes to a clearer understanding of international and global ICT collaboration processes, their challenges, success factors, and benefits in cross-organizational, international, or global settings. All methodological approaches, including case studies, surveys, literature reviews, design science, etc… are welcome.

Mini-Track 7: Business Process Management in Transition and Developing/Emerging Economies

Renata Gabryelczyk, University of Warsaw, r.gabryelczyk@wne.uw.edu.pl
Arkadiusz Jurczuk, Bialystok University of Technology, ajurczuk@pb.edu.pl

Business Process Management (BPM) encompasses methods, techniques and concepts leading to organizational efficiency and effectiveness in contemporary economies. The implementation of BPM projects in organizations from less developed economies can follow practices and models conceived and tested in highly developed countries, but they must also use their own experiences and understanding of the local business environment. The linked topics of BPM and Information and Communication Technology (ICT) include such areas of discussion as: process models as a common language for ICT and business; inventory of an existing organizational environment; designing workflow systems; documenting processes in the implementation of ICT systems; identification of the causes of failure in business processes with process mining techniques. The objective of this mini-track is to provide a discussion forum for authors from transition economies and developing/emerging economies to disseminate their research in the area of BPM, compare results and share experiences.

Mini-Track 8: Information Technology Issues in Transition Economies

Grażyna Paliwoda-Pękosz, Cracow University of Economics, paliwodg@uek.krakow.pl
Paulo Rupino da Cunha, University of Coimbra, rupino@dei.uc.pt

Transition economies are a particular case of emerging economies which have abandoned the communist-style central planning system and committed to substantial reforms to adopt a free market approach. They include countries from the former Eastern Bloc, those that resulted from the breakup of the Soviet Union, as well as China, Vietnam, Cambodia, and Laos. These fast growing transition economies play an increasingly significant role in the global market, with information technology (IT) being a key driving force in this process. However, despite their growing importance, research that specifically addresses the specificities and different challenges of IT in transition economies is still scarce when compared with the body of knowledge for developed countries. The objective of this mini-track is to encourage more research in this topic by providing a forum for interested authors to disseminate their research, compare results, and exchange ideas.

Mini-Track 9: Managing ICT4D Field Research in the Developing World: Challenges, Opportunities, & Innovative Solutions

Devendra Potnis, University of Tennessee at Knoxville, dpotnis@utk.edu

A large number of ICT for development (ICT4D) projects cannot meet their objectives. One cause of the failures of ICT4D projects is related to the shortcomings in field research, an integral part of ICT4D projects. Field research primarily involves data collection and often attempts to understand someone else’s experience. The high failure rates of ICT4D projects call for fundamentally new ways to tackle the challenges experienced by researchers and practitioners when planning and conducting ICT4D field research. This mini-track invites researchers and practitioners to share and analyze their success stories, failures, mistakes, and advice, which would gather momentum for a global discussion on better managing ICT4D field research, furthering the larger goal of socioeconomic and human development of marginalized communities across the developing world.

Mini-Track 10: Crime and Corruption in Information Technology Management in Developing, Emerging, and Transition Economies

Michael Lapke, University of Mary Washington, College of Business, mlapke@umw.edu
Simran Dhillon, ISEG – Lisbon School of Economics and Management, simran@dhillon.us.com
Mario Caldeira, ISEG – Lisbon School of Economics and Management, caldeira@iseg.ulisboa.pt

Information Systems research has significant potential in studying how Information Systems and Technology are implemented and used in developing countries. Existing research has examined the host of major challenges developing countries face with implementing Information Technologies (IT). Of the challenges, crime and corruption are major themes that affect the success, reliability, security, and overall effectiveness of IT. How corruption affects security is a critical aspect of IT in developing countries that can make or break a system. There is a scarcity of research in the area of how crime and corruption in IT in developing countries affects security. This call for papers seeks research that explores the relationship between crime, corruption, and security in IT.

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