Global, International, and Cross-Cultural Issues in IS (SIGCCRIS)

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Track Chairs

G. ‘Hari’ Harindranath, Royal Holloway University of London, UK,
Edward W.N. Bernroider, WU Vienna, Austria,
Pnina Fichman, Indiana University Bloomington, USA,
Monideepa Tarafdar, Lancaster University, UK,

Track Description

Globalization has historically been tied to technological innovation, and the present era of a networked information society is no different. Information and communication technologies (ICTs) have provided the infrastructure for multinational businesses, created new cultural connections irrespective of geographic boundaries and distances, and allowed an increasingly mobile global population to be connected to their friends, families, and cultures no matter where they are. The track welcomes submissions that relate to all aspects of global IS, or IS research situated in a global, international or cross-cultural context. The track is open to all methodological approaches and perspectives. Topics of interest include, but are not limited to:

Mini-Track 1: Innovation in Global Sourcing

Ning Su, Western University,

The global IT sourcing landscape has been undergoing significant transformation during the last decade. IT service clients are increasingly adopting new sourcing models, such as multi-sourcing, shared services, cloud computing, crowdsourcing, and online outsourcing, to acquire latest technologies and capabilities. IT service suppliers from diverse markets are developing new value propositions and delivering innovative service offerings. Such dynamic innovations from both client and supplier sides of IT services are redefining global business relationships, and organizations need to rethink their IT sourcing models and strategies. This track explores innovation in global sourcing of IT and other knowledge-based services, including cross-cultural issues in global sourcing. In this context, innovation is broadly defined, as both a process and an outcome, both incremental and radical. Submissions addressing all aspects of innovation in global sourcing are welcome, focusing on both clients’ and suppliers’ perspectives. Overall, this mini-track seeks to explore the cutting edge of innovation in global sourcing.

Mini-Track 2: Cultural and Value Related Aspects in Information Systems Research

Barbara Krumay, WU Vienna,
Theresa Schmiedel, University of Liechtenstein,

Culture and values play an important role in tackling the challenges arising from innovations. The term culture itself has different meanings, and hence, a broad spectrum of meanings is covered by this mini-track, ranging from culture as behaviours and beliefs of specific social sub-groups to organizational, national, and occupational culture, but also to values embedded in technology or managerial methods. Concerning values, we are interested in research aiming at identifying, exploring, or explaining values in the context of IS; research on the influence of values on society or organizations – and vice versa; and research on personal values and managerial conflicts evolving in the context of IS, such as in case of privacy concerns. We strongly encourage researchers to submit studies covering different cultural issues (beyond mere cross-cultural studies), values and their interconnection with society, organizations, and management in the IS context.

Mini-Track 3: International Information and Communication Technology (ICT) Access

Madelyn Rose Sanfilippo, Indiana University,
Pnina Fichman, Indiana University,

Networks and systems within the contemporary information society are in many ways constrained by access to ICT, including availability, awareness, ability or literacy, and infrastructural support for ICT use and ICT-mediated processes. All dimensions of ICT access are highly unequal globally. Current efforts to improve infrastructure and availability—including broadband speeds, reliability of connectivity, stability and maintenance of systems, and interoperability—often span geographic boundaries and include both the public and private sectors. Furthermore, efforts to impact awareness and literacy are highly culturally dependent. This mini-track will focus on all stages of access initiatives, both collaborative and independent, supporting the development and sustainability of ICT access across local, national, and regional borders.

Mini-Track 4: Business Intelligence and Knowledge Management in Global Information Systems

Mahesh Raisinghani, Texas Woman’s University,

In learning from the past & charting the future of global information systems, the key question is what are the best and/or next practices in building a collaborative enterprise using global information systems? While global organizations recognize that information and knowledge are vital to their operation, they do not know the best way to identify, value, cost, manage and realize the benefits of their intellectual assets. This is probably due to a knowledge gap between theory and practice. Consequently, technology is often seen as solutions to the problem, rather than an increased focus on the content (data, information and knowledge). The focus of this mini-track will be on bridging this knowledge gap in Global Information Systems focusing especially on Business Intelligence, Knowledge Management and other collaborative technologies.

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